Shipping Options
In addition to UPS, FEDEX, DHL International and USPS, we are equipped to handle shipping beyond the traditional. Depending on the item we
can use LTL (less than a load) trucking systems, a national moving van line for whole or partial household moves, or an air freight
forwarders for items too large for the typical UPS or FEDEX system.
We can make arrangements for motorcycles, cars, pianos or your grandmother's armoire. Call or contact us for a quote or more information.
We can provide custom packaging, standard packaging with bubble wrap and/or loosefill or you can do your own packaging*.
*IF WE DO THE PACKAGING AND SHIP IT ON OUR ACCOUNT, WE CAN DECLARE A VALUE FOR BOTH LOSS AND DAMAGE.
IF THE ITEM IS CUSTOMER PACKAGED, WE CAN ONLY DECLARE A VALUE FOR LOSS ONLY.
Track your package here
Daily Carrier Options
UPS (ground and air) pickup
Mon - Fri: 5:30pm - NO Saturday pickup
FEDEX ground pick up
Mon - Fri: 4:00pm - NO Saturday pickup
FEDEX air pickup
Mon - Fri: 4:00pm - Saturday 1:00 pickup
USPS pickup
Mon - Fri: 4:00pm
The Rules
UPS and FEDEX have a weight limit of 150 lbs
USPS has a a weight limit of 70 lbs
UPS and FEDEX have a size limit of 165"(length and girth)
USPS has a limit of 108"(length and girth)
UPS and FEDEX will only deliver to street addresses - NO PO Boxes!
More Rules
No paper wrapping, no string
No guns, no ammo, no alcohol, no perfume, no hazmat
Lithium batteries are now considered hazmat and have special rules
What to do if there is a claim
Filing a Claim for loss or damage for UPS, FedEx or DHL:
Save ALL the packing material and box - take photos. The carriers will automatically refuse to pay a claim if they cannot inspect the box and packing materials the items were shipped in.
Report missing or damaged items by calling the
The Parcel Place.
If you need to set up an inspection, after it has been reported to The Parcel Place, call:
UPS 1-800-PICK-UPS (1-800-742-5877)
FedEx 1-800-GO-FEDEX (1-800-463-3339)
Parcel Place does NOT offer coverage for items sent through the USPS.
Contact The Parcel Place 410-931-8644 or email us at dac@parcelplace.net and we will take it from there.
Locate any receipts or other proof of value. Items of more than $100 in value will require photographs in a claim situation. This makes processing your claim go more quickly. Claims and tracers can only be placed on the above carriers.